All orders within Australia will be dispatched up to 14 days after purchase via Sendle, incurring a flat rate of $10.00. Express Post is also available at a flat rate of $15.00. Domestic orders will take approximately 2-5 business days to arrive with tracking provided. Pre-orders will be fulfilled once ready, after the date outlined.
International shipping is a flat rate of $35 AUD, shipped via Sendle. Please allow up to 20 business days for arrival. We cannot guarantee that your package will arrive in the expected time frame. Please refer to the shipping provider's updates.
Please note we not liable for import duties, custom clearance fess and holding times. Briar Will will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We do not hold responsibility for damaged, lost or stoled packages. If you require more information on shipping, please reach us via the contact page.
We will only offer returns on garments for Australian customers on select occasions. Returned garments must be in original condition. Garments must not have been worn or washed, and must be returned within 7 days of purchase. In the event a return does not meet the set standards, Briar Will reserves the right to reject the returns. You will incur the postage price of sending the garment back. Due to limited quantities, we do not offer exchanges for change of mind.
Due to the nature of sublimation print, some products may present slight differences in varying degrees. These variables could include colour variation within the print and fabric or minor material pilling. Every garment is inspected for quality control prior to dispatch to ensure optimum condition. Please contact us via the contact page if you have any queries.